Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.
Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation:
New firsthand accounts of how these skills changed readers' lives
New case studies showing how business leaders successfully applied these methods to achieve results
New links to videos teaching what to do and what to avoid during crucial conversations
New research findings offering fresh insights for applying the skills taught in the book
Crucial Conversations is filled with practical advice you can start using today:
Prepare for high-stakes conversations
Make it safe to talk about almost anything
Transform unpleasant emotions into powerful dialogue
Be persuasive, not abrasive
Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
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Von Savoya Am hilfreichsten 19.08.2013
must be good, but horribly read
Bought the book also motivated by the many (over 700) and excellent ratings on amazon, New York Times and Inc.Many professionals refer to it as an ultimative bible for conversation skills....and then I started listening.
My personal opinion about the reading and reader is as to a pure nightmare for an audio book: too fast, in kinda marketing, "wanna-sell-you-something", overexcited falsetto, very artificial, impossible for listen and relax and concentrate and comprehend.
No adjustment of speed or volume helped:-/
Thus, only 3 starts, since that bad reading of an audio book is the premature death of an (probably amazing) audio book.
4 von 5 Hörern fanden diese Rezension hilfreich
Von Kilian Markert Am hilfreichsten 15.09.2017
Valuable tools for better relationships
The book provides you with tools to navigate successfully during a Crucial Conversation, a conversation with differing opinions, where stakes are high and emotions running strong.
The key message is that mastering crucial conversations is essential for success in any type of relationship.
The key take away is that you want to achieve dialogue during a crucial conversation. Also, what people neglect is that often you yourself have to take a step back and start with yourself first.
Very valuable, highly recommended!