One of the characteristics of industrial age enterprises is that they are organized around functional departments. This organizational structure results in both limited information and restricted thinking. The Silo Effect asks these basic questions: why do humans working in modern institutions collectively act in ways that sometimes seem stupid? Why do normally clever people fail to see risks and opportunities that later seem blindingly obvious? Why, as psychologist Daniel Kahneman put it, are we sometimes so "blind to our own blindness"?
Gillian Tett, journalist and senior editor for the Financial Times, answers these questions by plumbing her background as an anthropologist and her experience reporting on the financial crisis in 2008. In The Silo Effect, she shares eight different tales of the silo syndrome, spanning Bloomberg's City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, UBS bank in Switzerland, Facebook in San Francisco, Sony in Tokyo, the BlueMountain hedge fund, and the Chicago police. Some of these narratives illustrate how foolishly people can behave when they are mastered by silos. Others, however, show how institutions and individuals can master their silos instead. These are stories of failure and success.
From ideas about how to organize office spaces and lead teams of people with disparate expertise, Tett lays bare the silo effect and explains how people organize themselves, interact with each other, and imagine the world can take hold of an organization and lead from institutional blindness to 20/20 vision.
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Von Sebastian Gruson Am hilfreichsten 05.04.2016
Great book, terrible narration
The book and its premise were fascinating. A must read for anyone who works in a corporate setting and desires to do things more efficiently while improving the work life balance.
The problem was the narrator. She clearly did not have a grasp of the material and narrated accordingly. She mangled words and names which could have been remedied by even the most rudimentary research (eg EBITDA, etc). Her staccato narration style was irritating at best and made what should have been an interesting book a nightmare to listen to. My suggestion: have the author of the book narrate it. I have seen Gillian Tett on numerous shows and interviews, and she has a pleasant and convincing voice.
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